Brandee Kelley Group

Practicing Good Seller Etiquette

When your house goes on the market, you’re not only opening the door to prospective buyers, but also possibly to unknown vendors, unqualified buyers and naive buyers. As with any business transaction, there is an expected protocol to how sellers, buyers and their respective agents interact. Should you find yourself in a sticky situation, alert us immediately so that we can address and remedy the problem.

The aggressive agent
When the Brandee Kelley Group puts your house on the market, all promotional materials state clearly that your agent is the primary contact for buyers and buyers’ agents. However, sometimes a buyer’s agent will contact a seller directly to try to either win over their business or cut the seller’s agent out of the deal. This is not reputable behavior and you should report it to us immediately if it happens to you.

The unscrupulous vendor
Have you ever started a business or moved into a new house and suddenly found your mailbox full of junk mail? Unfortunately, this also can happen when you put your house on the market. When you sell your home, it necessitates all kinds of new purchasing decisions and less-than-ethical vendors are keenly aware of this. Though MLS organizations enforce rules on how posted information is used, some companies have found ways to cull information from various sources to produce mass mailing lists. If you find yourself regularly emptying your mailbox of junk, let your agent know. He or she can tap the appropriate sources to prompt an investigation into the matter.

Naive buyers
Yard signs, Internet listings and other advertisements can generate a lot of buzz for your home. Some prospective buyers will be so eager to see your home that they’ll simply drop by and ask to look at your home. If this happens, no matter how nice these unexpected visitors are, do not discuss your home or give an impromptu showing. Instead, politely let them know that your real estate agent is in charge of scheduling showings and give them our business card and ask them to contact us. If you attempt to handle these surprise visits on your own, you might inadvertently disclose information that could hurt you during negotiations down the road. And under no circumstances should you allow strangers without representation of a REALTOR® to enter your home.